the shop.
“You didn’t fix it!” he shouted, waving his keys at me.
“Sir,” I said calmly, “I told you last week there were two separate problems. The check-engine light is related to the emissions system. That’s a different repair.”
“I don’t care about your explanations,” he snapped. “You should have fixed everything!”
“I can only repair what you authorize. It’s on the invoice.”
He grabbed his keys, shaking his head.
“This place is a joke,” he said. “I’m leaving a review.”
Then he walked out.
I stood there for
